Airdog X5 is the state of art filtration technology. It has been researched and studied over the past twenty years by many renowned scientists and researchers. It is capable of:

A. Filtering ultra-fine particles down to 14.6nm: far beyond 0.3microns of traditional HEPA;
B. Destroys and Collects: The high electrical field inside Airdog kills all bacteria and viruses, which is different from HEPA with mold/bacteria growing on filters;
C. Non-consumable collecting plates: simply wash and reuse! No more spending on expensive HEPA filters;
D. Quiet operation: Airdog is whisper quiet during sleep mode as its collecting plates have much lower flow resistance as compared with HEPA filters;
E. Environmental green and energy saving solutions.

The human body can only prevent larger particles > 10µm (micrometre); smaller particles can break the guard and enter the body, even depositing on the vascular walls. So it is much more important to have ultra-fine particles eliminated.

Airdog X5 deals successfully with ultra-fine particles>14.6nm (nanometre)and purifies the air by killing bacteria/viruses and collecting airborne particles. Traditional HEPA air purifiers only filtrate particles > 0.3µm and leave all kinds of particles on the filters.

Airdog X5 avoids mildew and bacteria problem perfectly while traditional air purifiers could cause secondary pollution by sending out air with mold/bacteria still stored in the machine! All kinds of particles accumulate on a HEPA, actually turning the filter into a warm bed for bacteria and mold with suitable temperature and humidity! Most HEPA's performance will diminish over time.

Airdog X5 is built around a Safety 1st motto! We have implemented the following:

A. Smart control: The “smart electronics” control circuit continually monitors the current and voltage levels, and suppresses them whenever there’s any abnormal situation;
B. Anti-fire: Airdog X5 is manufactured with the highest V0-grade fire retardant plastics housing;
C. Child lock: It prevents improper operations when children are playing around it;
D. International reputable third-party verification: Airdog X5 has passed safety test requirements including but not limited to CE, FCC, CQC etc.

We designed and manufactured Airdog X5 complying to Energy Star Rating. We are on our way to obtaining the certificate.
Airdog X5 is an Eco-friendly product because it uses non-consumable collecting plates instead of producing fiberglass waste, which is the main material of HEPA, and others.

The best part of Airdog X5 air purifier is that you could see the effect by your own eyes! You will notice the AQI (Air Quality Index) number decreasing when the air purifier is on. Also, after using X5 for a week, you can actually see many of the pollutants absorbed on the collecting plates when you take the plates out of X5 to clean.

The number displayed on Airdog is called Air Quality Index (AQI). It was developed by the United States Environmental Protection Agency (EPA) to report air quality. The AQI is divided into six categories, indicating increasing levels of health concern.

The displayed AQI on Airdog X5 is calculated based on the infrared sensor embedded in the unit, which measures the number of particles in a restricted air volume. This number can fluctuate according to the air flow velocity, position and ambient air condition. Thus it is a good reference for you to know the ambient indoor air quality.

Display of “-C-” means it is time to do a cleaning.
The “9XX” is an electronics abnormal signal. Please unplug the unit and do a full clean cycle and restart. If the “9XX” still exists, please contact customer service for further instructions.

The occasional “zapping” or “cracking” is normal when the bigger particles enter the air purifier, being zapped by the high voltage, similar to when a bug zapper traps a bug. However, if the “cracking” or “zapping” noise is constant, you should clean the unit and make sure that all parts in the unit are fully dried after you clean the unit. 80% of the noise issues are caused by dust accumulation on the collecting plates and/or inner chamber, or by wet collecting plates. Normally a full clean cycle will take care of this all.

A. When “-C-” is on the display screen.
B. “9XX” appears on the display screen even after cleaning the collecting plates.
C. Cracking sounds still exist after cleaning the collecting plates.
D. The unit shuts down and restarts automatically.

Note: Please refer to the “Full cleaning cycle” section in the user manual for details.

You should not put the whole Airdog X5 unit into the dishwasher! Only the collecting plates is OK to be washed by a full wash cycle. Please make sure the collecting plates unit is fully dried before putting it back into your Airdog X5. There could be water residue inside of the collecting plates even after the drying cycle sometimes, so make sure to take the time to fully dry them.

Please put the collecting plates in a dry space for at least 24 hrs. You may put tissues or a paper towel under the collecting plates to check if it is fully dried.